Refund Policy

When we will review a refund request

• You were charged more than once for the same intended purchase.
• A completed payment was not added to the correct SeeMade account.
• A confirmed technical failure prevented delivery and SeeMade cannot reasonably repair the issue or provide replacement credits.
• The purchase remains unused and you request review promptly, subject to applicable law and payment-provider requirements.

Normally non-refundable uses

Credits that have already been consumed and sticker packs that have been successfully generated or downloaded are normally non-refundable. Because AI output is subjective and probabilistic, dissatisfaction with the appearance of a technically valid result does not by itself guarantee a refund.

This policy does not limit any cancellation, refund, warranty, or consumer right that cannot legally be limited.

How requests are resolved

Depending on the issue, we may repair access, restore credits, provide replacement credits, or approve a full or partial refund. Refund timing after approval depends on the payment provider and your financial institution.

Request a review

Email hi@seemade.com with the email address used for your SeeMade account, the order reference, the purchase date, and a clear description of the problem. Do not send full payment-card details.